Privacy Policy

Last updated November 13, 2026

We collect as little as we can. Here's exactly what happens to your information.

What we store

• The filing: the first name, grievance category, optional particulars, tone, and the notice text written from them.
• Your choice about the public archive.
• Removal requests: the date and any reason given.

We do not store your email address, name or card details. Stripe collects those to process payment and send your receipt, under Stripe's privacy policy.

Who else processes it

• Anthropic (Claude): the filing's text is sent to Anthropic's API to check it's acceptable and to write the notice.
• Cloudflare: hosts the site and runs Turnstile, a bot check that processes technical data such as your IP address.
• Stripe: payments, as above.

These providers may process data outside Canada.

How long we keep it

• Unpaid filings: deleted within 2 days.
• Unlisted notices: deleted 2 years after filing.
• Public archive notices: kept until removed.
• Withdrawn notices: the particulars and notice text are erased at withdrawal; the remaining record is deleted on the same 2-year schedule.

Your rights

You can ask what we hold about you, or ask us to correct or delete it, by emailing us. If a notice names you, you can remove it yourself with the link on the notice. We handle personal information in line with Canada's PIPEDA.

Cookies

We don't use advertising or analytics cookies. Turnstile and Stripe may set cookies needed for security and payment.

Questions: hello@grudgeoffice.com